ساعة تايد ماستر كوستم للغوص
Thank you for choosing YATSSO. We offer worldwide shipping to bring your custom watch to you, no matter where you are.
Processing Time- All custom watches are made to order, so processing time is 7-15 business days (from the time you confirm your customization details).Shipping Time-Standard Worldwide Shipping: 7-14 business days - Please note: Shipping times may vary slightly due to customs delays or local postal services. Tracking Information-Once your watch is shipped, we will send a tracking number to your email address (the one used to place your order).-You can track your package using the tracking link provided in the email.Customs & Duties-YATSSO is not responsible for any customs fees, import duties, or taxes charged by your country. These fees are the responsibility of the customer.If you have any questions about shipping, contact us at support@yatsso.com
At YATSSO, all our watches are custom-made to your specifications, so we have a clear refund policy to ensure fairness for both parties.Eligibility for Refunds- Refunds are only available if your watch arrives defective, damaged, or with a manufacturing error (not related to customization choices).-Customization mistakes caused by our team (e.g., wrong engraving, incorrect dial design) are eligible for a full refund or free rework.-Refunds are not available for changes of mind, or customization mistakes caused by the customer (e.g., wrong information provided for engraving/dial design)How to Request a Refund1. Contact our support team at support@yatsso.com within 7 days of receiving your watch.2. Provide your order number and clear photos/videos of the defect or error.3. Our team will review your request within 24 hours and inform you of the next steps (refund or rework). Refund Processing-Once approved, refunds will be processed to your original payment method within 3-5 business days. -Shipping costs for returning defective watches are covered by YATSSO. Thank you for your understanding. If you have any questions, feel free to contact us at support@yatsso.com.
The Warranty
Every custom timepiece we assemble is rigorously tested for precision, durability, and aesthetic perfection before it leaves our facility. We stand behind our engineering. That is why every custom watch is backed by our 2 Years Craftsmanship Guarantee, starting from the date of delivery.
What Is Covered:
For 2Years post-delivery, we guarantee your timepiece against any manufacturing, mechanical, or assembly defects. This includes:
- Movement Malfunctions: Inaccuracies outside normal mechanical tolerances, stopping, or failure of the internal movement.
- Assembly Defects: Misaligned hands, loose indices, or improper fitting of the crystal, bezel, or case back.
If your watch experiences any of the above, we will repair or replace the defective components at zero cost to you, including return shipping.
What Is Not Covered (Exclusions):
Because each watch is custom-built to your exact specifications, we cannot accept returns or offer refunds for "buyer's remorse" or changes of mind once the assembly process has begun. The guarantee does not cover:
- Normal Wear and Tear: Scratches on the case, bezel, crystal, or bracelet resulting from daily use.
- Accidental Damage: Dropping, impacts, magnetism, or subjecting the watch to extreme shock.
- Improper Use: Water damage resulting from an unsecured crown or exceeding the watch's stated ATM depth rating.
- Third-Party Modifications: Any opening of the case back or repairs performed by an unauthorized technician will immediately void this guarantee.
How to Initiate a Guarantee Claim:
- Document the Issue: Take a clear, high-resolution photo or short video demonstrating the defect.
- Contact Support: Email our warranty team at [Insert Support Email] with your Order Number and the visual evidence.
- RMA Issuance: If approved, we will issue a Return Merchandise Authorization (RMA) number and a prepaid shipping label.
- Inspection and Repair: Once received, our watchmakers will inspect the timepiece. Repairs are typically completed within 7–14 business days.
حدِّد الخيارات
Free Shipping on Every Order ✦ FREE Case Back Engraving on Every Order ✦ UPTO 💰$100 OFF
⚞^. How To Customize Your Order .^⚟
- Click the red Upload button.
- Select your pet's photo.
- Preview and adjust your design.
- Enter your engraving text.
- Submit By Click Add to Cart.
Built for People Who Love Deeply
We don't just make watches. We preserve the moments and the creatures that matter most. Stainless steel. Precision movement. Made to last as long as the memory. Whether you lost your pet, want to celebrate them, or simply want to carry them with you — this watch is built for exactly that kind of love.
⚞^. Your Photo Privacy Promise .^⚟
1. Purpose-Only Use: Your uploaded photo is used exclusively to create your custom watch.
2.No Unauthorized Sharing: We do not sell, share, or use your photo for advertising without your explicit permission.
3.Secure Production: Your photo is only shared with our production team for the sole purpose of order fulfillment.
4.Data Deletion: You may contact us at any time to request the deletion of your photo once your order is completed.
5.Quality Assurance: Receive a preview video of your custom watch for approval before it ships.
Ordinary Vs Customised
Ordinary Watch
Customised Pet Watch
Need help?
Frequently Asked Questions
A1: Yes. Your uploaded photo is used only to create your custom watch. We do not sell, share, or use your photo for marketing without your permission. After production is completed, you may contact us to request deletion of your uploaded image.
A1: This is the most common concern — and a fair one. The dial printing uses a high-resolution process specifically developed for watch faces, not a desktop photo printer. A clear, well-lit photo (even from your phone) produces a crisp, vibrant result protected under scratch-resistant sapphire-coated glass. If your photo has quality issues, the team flags it before production and works with you to get it right. The result looks like it belongs on the dial — not slapped on top of it.
A2: Only if you order by the deadlines listed above. Those dates aren't marketing fluff — they're based on real production and carrier timelines. Order by June 4 for standard shipping, June 9 for expedited. Every order ships with a tracking number so you know exactly where it is. If you're cutting it close, choose expedited and it arrives with days to spare.
A3: The movement inside is a genuine mechanical caliber — the kind that serious watch enthusiasts respect, not a cheap quartz battery movement dressed up in fancy packaging. The case is solid stainless steel. The glass is scratch-resistant. The strap is real, replaceable, and included free. This watch can be serviced, worn daily, and handed down. It's built to be worn for decades — which is exactly the point.
A4: That's why the free strap is a choice, not a default. During checkout, you pick the color and style that fits him. And since this watch uses a standard lug width, any watchmaker or online retailer carries compatible straps if he ever wants to switch it up. The free strap gets him started — the watch itself is what he'll keep forever.