SHIPPING & DELIVERY

YATSSO offers free tracked shipping worldwide.

READY-TO-SHIP WATCHES

ORDER PREPARATION

Products marked “Ready to Ship” are inspected, prepared and dispatched within 1–3 business days after your order is placed.

Orders are prepared Monday through Friday, excluding public holidays.

EXPRESS DELIVERY

Most orders are shipped by FedEx or another tracked express carrier.

Estimated delivery after dispatch: 3–5 business days.

Please allow approximately 4–8 business days in total from the date your order is placed.

CUSTOM WATCHES

PRODUCTION TIME

Custom watches are typically completed within 7 business days after your order is placed and all required customization information has been received.

Production begins after payment and the required photo, engraving information or other customization details have been successfully submitted.

EXPRESS DELIVERY

After production is complete, delivery typically takes 3–5 business days.

Please allow approximately 10–12 business days in total from the date your order is placed.

UNITED STATES IMPORT DUTIES

For orders delivered to the United States, applicable import duties and customs clearance fees are covered by YATSSO.

Customers in the United States will not be asked to pay additional import duties upon delivery.

Sales tax may still be calculated at checkout where required by law.

ORDERS OUTSIDE THE UNITED STATES

For destinations outside the United States, import duties, taxes and customs fees are not included unless otherwise stated at checkout.

These charges, if applicable, are the responsibility of the recipient.

TRACKING YOUR ORDER

Once your order has been dispatched, a tracking number and tracking link will be sent to the email address used at checkout.

Tracking information may take 24–48 hours to update after dispatch.

DELIVERY ESTIMATES

All delivery estimates are provided in business days and are not guaranteed.

Customs inspections, remote-area delivery, severe weather, public holidays, carrier delays or other circumstances outside YATSSO’s control may affect delivery times.

SHIPPING ADDRESS

Please make sure your shipping address is complete and accurate before placing your order.

If you need to change your address, contact support@yatsso.com as soon as possible.

Address changes cannot be guaranteed after an order has entered production or been dispatched.

DELIVERY ISSUES

If tracking shows that your package is delayed, lost in transit or delivered but you cannot locate it, contact support@yatsso.com and include your order number.

We will assist you in reviewing the tracking information and contacting the carrier where appropriate.